Quick answer: in Resgates > Páginas no ar (Redemptions > Live pages), click the page card. The Resgates tab shows each person, with the date, the products chosen and the status. Once approved, the redemption becomes a shipment in Envios (Shipments).
See who redeemed
- In Resgates > Páginas no ar, click the page card. The card already shows the summary: total, shipped, pending and issues.
- In the Resgates tab, filter by pending, approved, shipped, with errors and more.
- Click a row to see the details: name, address, chosen products (with size and color) and the answers to the page's questions, if any.
How redemptions are checked
When someone completes a redemption, our team checks the address, the chosen variants and the stock in your inventory before the shipment moves on. If something needs adjusting, we contact you.
Note: on pages with manual approval, you approve each redemption before it becomes a shipment.
Track the redemption's shipment
The approved redemption becomes a regular shipment, with quote, label and tracking. It shows in Envios, with the source page. See Track shipments.
Get notified of each redemption
In the notification center, turn on the Resgate aguardando aprovação (Redemption awaiting approval) alert. To get alerts in the tool your team already uses, see Connect beuni to other tools.