Quick answer: check spam and whether the registered email is right, wait a few minutes and request a new code. If you use a company email, ask security to allow messages from no-reply@beuni.com.br.
Check before trying again
- ☑️ Account: is the address on screen correct and the inbox active?
- ☑️ Spam: search for the sender no-reply@beuni.com.br and the subject Seu código de confirmação beuni.
- ☑️ Space: if the inbox is full, free up some space.
- ☑️ Latest code: if you requested several, only the last one works.
Not every failure is your company blocking it: sometimes delivery is just delayed. Wait a few minutes and try again when the button is available.
Ask your company's security team for help
Corporate email sometimes holds external messages in quarantine. Send these details to your IT or security team:
| What to send | Value |
|---|---|
| Sender | no-reply@beuni.com.br |
| Subject | Seu código de confirmação beuni |
| Recipient | your registered email |
| When | date and time you requested the code |
Ready-to-forward message:
Hi! I didn't receive the code to confirm my access to beuni at [your email]. I requested it on [date and time]. Could you check whether messages from no-reply@beuni.com.br, with the subject "Seu código de confirmação beuni", are blocked or in quarantine? If the address is a group or list, please also check the permissions for external messages.
Use the WhatsApp alternative
If your email is a business one, the platform may offer Confirmar pelo WhatsApp (Confirm through WhatsApp). See how in Confirm your account email.
Still not working?
Contact us through the platform chat, at meajuda@beuni.com.br or on WhatsApp +55 11 93039-0062. Send the registered email, the company, the time of your last attempt and the message that appeared.
Important: don't share your password or the confirmation code.
Frequently asked questions
I get other beuni emails, but not the code. Why?
Getting other emails doesn't guarantee this one is delivered. Ask security to check this specific message and tell us the other emails do arrive.
The platform asked me to wait. For how long?
The time appears on screen. Wait that long before requesting a new code.