Quick answer: to reset your password, click Esqueci minha senha (Forgot my password) on the login screen and follow the link sent to your email. Your login email is the one used when you signed up. To change that email, contact our team.
Reset your password
- On the login screen, click Esqueci minha senha.
- Type your account email and confirm.
- Open the beuni email and follow the link to create a new password. If you can't find it, check spam and junk.
Note: resetting the password and confirming the email are different steps. Confirming the email doesn't change your password. See Confirm your account email.
Find out which email is your login
Your login email is the one you used to sign up or on your first order. If you don't remember which one, contact us through the platform chat or at meajuda@beuni.com.br with your company name.
Change your login email
For security, the account email is changed by our team:
- Write to meajuda@beuni.com.br or reach us in the platform chat.
- Send the current email, the new email and your company name.
- After the change, confirm the new address when the platform asks.
Important: never share your password or confirmation codes, not even with our team.
Frequently asked questions
Does copying someone on notifications change my login?
No. The copies in the notification center only receive alerts. Your login email stays the same.
How do I give access to someone else on my team?
Each person has their own user. See Add users to your account.
I lost access to the account's email inbox. What now?
Contact us on WhatsApp +55 11 93039-0062 or at meajuda@beuni.com.br. Our team checks the account and tells you the next steps.